Ranked 1st in the U.S. JD Power new car quality survey

Hyundai Motor Group announced that it achieved the best overall performance among 15 global auto group companies in the '2024 New Car Quality Survey' recently announced by American market research company JD Power.

We tally up the cases of quality complaints experienced during the three months after purchasing your vehicle and display the number of complaints per 100 vehicles as a score. The lower the score, the higher the level of quality satisfaction.

Hyundai Motor Group recorded the lowest average score of 164 points among the 15 global auto groups, taking first place, ahead of Nissan and General Motors.

Hyundai Motor Group has received excellent reviews from customers in terms of infotainment, driving assistance, and safety functions through continuous quality improvement activities for customer satisfaction while proactively introducing innovative convenience features and differentiated designs in recently launched new vehicles.

In addition, in the evaluation by vehicle class, Kia K3 ranked first in 'semi-mid-sized sedans' for six consecutive years since 2019, Carnival ranked first in minivans for two consecutive years, Genesis G80 ranked first in 'semi-large premium sedans' for four consecutive years, and Hyundai Motor Company's Santa Cruz ranked first in 'semi-large sedans' for four consecutive years. ranked first in the mid-sized pickup truck category, and a total of four vehicle models received the 'Best Quality Award'.

Hyundai Motor Group expects that its competitiveness in the North American market will further increase based on the excellent new car quality survey results.


1st placeAmerican automobile marketAutomotive group newsAutomotivenewsBest quality awardCarnewsGenesis g80Happy motorsHappymotersHappymotorsHyundai motor groupHyundai santa cruzInformation newsJd powerKia carnivalKia forteNew car quality surveyNewcarnewsNews

Leave a comment